product bytes

Since 2002, Rich Mironov has been writing the Product Bytes newsletter on product management, technology, start-ups and getting things done. With his move to Enthiosys, it is again a monthly column. Here you’ll see all of the latest issues along with reposts of selected favorites. some of which have been collected in “The Art of Product Management.”

  • Early Selling: Thoroughbreds and Explorers
    Start-up selling is different from selling established products. It includes navigating new product waters and locating islands of early adopters — and calls for different skills than classic quarter-driven account selling. Knowing which you need is critical. (I’ve seen organizations repeatedly hire the wrong sales force, with terrible results...
  • So Your Product Wants to Be a Service…
    Sometimes we take a fresh look at a product, with the thought of turning it into a service. This is especially attractive if sales of our product-as-a-product are less than planned. Here’s a short exploration of the opportunities and pitfalls in moving from a product model to a service model...
  • Getting into Customers’ Heads
    Sometimes, at the end of a heroic development effort, we find lukewarm prospects instead of purchase-order- waving customers. How can we get inside our prospects’ heads early in the product cycle so that our “next new thing” meets their needs and desires? Or…paraphrasing Freud’s famous question about women, “What do customers want...
  • Avoiding a Ticking B-O-M
    In our enthusiasm to get started on software projects, we often jump right into the coding and UI design that make software fun. I’ve done it. A few weeks before final shipment, though, someone identifies a missing item or service that costs the team some sleepless nights – or a month’s schedule slip...
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